Privacy Policy

Last Updated: September 2nd, 2024

Welcome to Operdi ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect the information of users ("you" or "your") who use our services. By accessing or using our website and services, you agree to this Privacy Policy, which complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Information We Collect

1.1 Personal Information

  • Name, email address, phone number, and other contact details.
  • Child-related information such as name, age, grade, and school information.
  • Communication preferences and other relevant details you provide to us.

1.2 Information from Schools and Third Parties

  • Academic records, attendance, homework, event calendars, and other school-related information.
  • Information from emails, WhatsApp, and other third-party messaging services, where you have granted us access, including messages, attachments, and contact details.

1.3 Automatically Collected Information

  • Device information, IP address, browser type, operating system, and access times.
  • Usage data, including pages visited, links clicked, and time spent on our website.

2. How We Use Your Information

2.1 Provide Our Services

  • Summarize and present school-related information and updates to parents using AI services such as OpenAI.
  • Organize and deliver timely reminders, notifications, and suggestions for managing your child's educational needs.

2.2 Legal Basis for Processing Your Information

  • We process your personal information based on your consent, the necessity of the processing for the performance of our services, compliance with legal obligations, and our legitimate interests, provided these are not overridden by your rights.
  • We ensure that any processing of your personal information complies with the GDPR and the UK Data Protection Act 2018.

2.3 Improve Our Services

  • Analyze user behavior and feedback to enhance our services, features, and user experience.
  • Conduct research and analytics to understand trends and user preferences.

2.4 Communicate with You

  • Send you updates, notifications, and other information related to your child’s education.
  • Respond to your inquiries, support requests, and provide customer service.

3. How We Share Your Information

3.1 Third-Party Service Providers

  • AI service providers (e.g., OpenAI) to process and summarize information.
  • Cloud storage providers, data analytics services, and other technology providers who assist us in operating our website and services.

3.2 Schools and Educational Institutions

  • Share summarized and relevant information back with schools as needed for educational purposes.

3.3 Legal Compliance and Protection

  • If required by law, regulation, or legal process, or to protect the rights, safety, or property of our users, the public, or Operdi.

4. Data Security

We implement a variety of technical, administrative, and physical security measures to protect your information from unauthorized access, use, disclosure, or loss. These measures include encryption, access controls, and regular security assessments in accordance with GDPR and the UK Data Protection Act 2018.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, including GDPR and the UK Data Protection Act 2018. If you wish to delete your account or request that we no longer use your information, please contact us at support@operdi.com.

6. Your Rights and Choices

6.1 Access and Update Your Information

Access, update, or correct your personal information by contacting us directly.

6.2 Withdraw Consent

Withdraw your consent for data processing at any time. However, this may limit your ability to use certain features of our website.

6.3 Opt-Out of Communications

Unsubscribe from marketing emails and notifications by following the instructions provided in each communication.

6.4 Your GDPR Rights

Under the GDPR, you have the right to access, rectify, erase, and restrict the processing of your personal data. You also have the right to data portability and the right to object to the processing of your personal data under certain circumstances.

7. Third-Party Services and Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies to understand how they handle your information.

8. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.

9. International Data Transfers

If you are accessing our website from outside the country where our servers are located, please note that your information may be transferred to, stored, and processed in that country. We take steps to ensure that your information is protected in accordance with this Privacy Policy, GDPR, and the UK Data Protection Act 2018.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@operdi.com.

Thank you for trusting Operdi with your information.